Realtor - Crofton MD
I just wanted to reach out to you and to Prosperity and sing the praises of a job well done by Asa. I was selling a condo that couldn't go traditional financing. When I got an offer from a buyers agent with a Prosperity lender letter I was thrilled. I inquired to Asa that you guys could pull off that type of loan and she assured me Prosperity could. I felt at ease from the beginning. Being a long time agent and many years with L&F I knew I could trust her. She was awesome. The deal was so smooth and Asa was great about keeping me in the loop. She is a real professional!I was raised by a loan officer Dad and Realtor Mom so I pride myself in understanding both sides and Asa absolutely met my expectations!
Michael and Merrill S.|
Wow, If your looking for a professional, clear speaking, knowledgeable, Mortgage Company, do yourself a favor and call Prosperity Home Mortgage: Asa.Council@phmloans.com.
Asa, from the start led us directly and succinctly to closing in record time. After having a horrible experience with another lender's delays, lost files and incompetence we cancelled our application and took our Long and Foster realtor’s advice and called Asa Council. Thank you PHM! I look forward to recommending them to anyone in need of a mortgage. “You saved our dream home!”
I wanted to express my sincerest appreciation for the outstanding, exemplary service we received from our mortgage consultant, Ms. Asa Council, for a loan that closed August 31. I would, without hesitation, highly recommend Ms. Council to work with friends, family and colleagues.
Ms. Council is very knowlegeable, notably hard-working, extremely dedicated and remarkably responsive to her clients. She is detail- and results-oriented, a very important quality when you are trusting someone to provide you with options for an investment of a lifetime. When we asked questions, Ms. Council provided sound, thorough information in a very efficient and timely manner that reflected her extensive experience. She was professional and patient even when under the pressure of impending deadlines.
We had to walk away from the first home we had under contract due to structural issues that could not be resolved amicably. Ms. Council worked us through that situation and then through the lending process for the short sale, as-is home where our family currently resides. Though we dealt with a number of unexpected surprises from both sellers and both properties, we always felt confident that Ms. Council would provide us with all she could on her end to help us have a smooth experience with Prosperity.
There were many times I emailed Ms. Council at night, expecting a reply the next morning but, surprisingly, received a thorough response that very night way after normal business hours. When I called Asa, I could expect a response within the hour.
By the time we closed, I felt like Ms. Council was a good, trustworthy partner sitting there at the closing table with us. That is how a buyer-lender relationship should feel. It was our pleasure to work with Ms. Council from the pre-approval stage to closing day. She is an invaluable asset to your team!
I just wanted to take a moment to thank you for assisting Jasin on getting approved to purchase his first home. After being denied by XXXX, he felt lost and hopeless. Although he was a challenging client, you did not give up. As we know, first-time home buyers often times need a helping hand and encouragement. You called and e-mailed him constantly in order to obtain the documents needed to move the process along while keeping me updated on his progress.
Thank you and Prosperity Home Loans for going above and beyond the call of duty with my client. I really appreciate your willingness to attend settlement and going the extra mile.
Dear Asa (Council),
I am in the middle of packing boxes to move to my new home thanks in no small way to you! I had to take a moment to say thank you for all the above and beyond work that you put into this process. As you know, the home buying process is long and stressful. Thank you for being the voice of calm and for patiently walking me through the process. I hope that they appreciate you at Prosperity - I know that I do!
I would like to acknowledge my excellent experience I endured with Asa Council during my mortgage loan process for my new home purchase. From our initial interaction during the summer of 2014 through my closing date in March 2015, Asa has continuously provided me and my fiancé with up-to-date information on my loan application status, required documentation, and thoroughly explained each step of the way. Asa ensured I was knowledgeable about the next steps in my loan process and took the time out of her busy schedule to call and email me back with responses to any of my questions and concerns. She made this experience very personable which in turn allowed me to build trust and faith in her, the process as well as Prosperity Home Mortgage.
My Short Sale home purchase was long but well worth the wait, because at the end my fiancé and I obtained a loan with a great rate and terms, and built a solid relationship with a mortgage lender and company I can honestly say that I trust and will recommend to others without reservation. Thank you so much for my pleasurable home buying experience, and my fiancé and I are absolutely enjoying our home.
Charles and Tina B.|
Good Morning Ms. Davis,
I am writing to you on behalf of myself and my wife Tina. We are first time home owners and would like to let you know how happy my wife and I are with Ms.Council and the exceptional services she provided to us in making our home buying process painless.Buying a home for the first time can be very stressful and you have to really be able to trust someone you really don't know.My concern in going into this is I have heard a lot of homeowners say buying a house, they put you through the wringer.Especially at closing.Until the end, I was expecting things to hit the fan. I was wrong.I really can't say enough about Ms.Council and the work she put in to making our homebuying a snap.She is very professional in what she does and we feel very fortunate to have had to work with Ms.Council.I can not leave out our angel,Ms.LaToya Jones. She was very,very helpful in educating us on the home buying process. Again,to have to put so much trust into someone you don't know when making such an important purchase,could be stressful. These two ladies are the best, they work very well together.Thank You so much to Ms.Council and Ms.Jones.Have a blessed day Ms.Davis.